Friday, June 29, 2007

Our Team


Staff and Vehicles

We recognize that our staff are our most important asset. All are fully trained and with over 50 personnel available West African Tours can meet even the most demanding tour schedules.


Field and Driving Staff
Our field staff are all knowledgeable and enthusiastic. In their batik outfits they are at once instantly recognisable yet in keeping with the ambience of the country.

West African Tours ensures, through its own ongoing training scheme that all driving and guiding staff are well versed in customer care and client management. They have a good knowledge of the country, its history and culture and are sure to bring the right amount of added value to any tour, keeping it flexible but organised – the right ingredients for a problem-free quality adventure.

Whilst out and about staff can keep in touch with the office by mobile phone. English, French and German speaking guides are available.


Office Staff
Our office based staff are knowledgeable and helpful. We pride ourselves on our efficient administration and ‘behind-the-scenes’ systems which ensure that your visiting clients return with memories of an exciting problem-free holiday or tour.

Our guest satisfaction questionnaires ensure that we continue to supply programmes that endeavour to be flexible enough to cover ever changing needs and demands.


You will find our quoting system fast, efficient and reliable. Our staff know the region and understand what can and can’t be done, ensuring realistic advice is given and expectations are met.


Vehicles
We have sufficient 4-wheel drive landrovers and trucks to meet the demands of up-country tours and excursions. For airport transfers and other appropriate excursions we have comfortable, air-conditioned coaches and minibuses.

Vehicle maintenance is carried out at our yard by our skilled trained mechanics.
Regular and planned maintenance programmes are integrated into our system.


West African Tours We show you the very best that Gambia has to offer in adventure, cultural, bird watching, fishing, roots, sports fishing, four wheel drive, safari and day tours. We also offer Senegal, Ghana and Mali tours.



Enjoy Your Gambia Experience With Us!


220 449 5258
watours@qanet.gm
watours@gamtel.gm
watours@gmail.com
www.westafricantours.com/

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